Call the shop
Fastest way to get an answer. Tell us what the truck is doing and we'll tell you what we think, whether that means bringing it in or not.
Pinellas Park,
Florida
One shop, one location. The person who works on your truck is the person you talk to when you call back.
If the truck is slipping badly, overheating, leaking heavily, or won't engage, don't drive it in. Call us first and we'll work out how to get it here.
Four things that
make the call quicker
None of these are required. If you don't know them, call anyway and we'll work it out. But having them handy means we can give you a much better answer on the first call.
Year
The model year of the truck. On modern units the year narrows down which transmission you're running.
Make & model
Silverado, F-150, Sierra, Tahoe, and so on. Trim helps too if you know it.
What it's doing
Slipping, harsh shifts, no reverse, a noise, a leak. When it happens matters too, cold or warm, and at what speed.
Any codes
If a light is on and you've had it scanned, the code helps. If you haven't, that's fine, we'll pull it.
You don't need to know what transmission is in your truck. That's our job, and the year and model tell us most of it.
Send us the details
If it's after hours or you'd rather not be on the phone, fill this out and we'll get back to you. The more you tell us about what the truck is doing, the more useful our first reply will be.
What happens next
No automated runaround. Your message goes to the shop and a person reads it.
We read it
Someone at the shop reads what you wrote, not a call center. If we need more detail before we can say anything useful, we'll ask.
We get back to you
We'll reach out the way you asked us to. If your truck sounds like something that shouldn't be driven, we'll tell you that first.
We schedule the check
If it needs to come in, we'll get you on the calendar for the free transmission check. If it doesn't, we'll say so.
If it's urgent, call rather than waiting on a reply. 727-870-0058, Monday through Friday, 10AM to 7PM.
Pick up the phone
You'll get a straight answer from someone who works on these transmissions every day, including when the answer is that you don't need us.
727-870-0058Get in Touch About Your Vehicle
Have a question about your transmission or experiencing an issue with your vehicle?
Fill out the form below with as much information as possible.
This helps us better understand what’s going on before we contact you.
We’ll review your information and get back to you as soon as possible.
What happens next
No automated runaround. Your message goes to the shop and a person reads it.
We read it
Someone at the shop reads what you wrote, not a call center. If we need more detail before we can say anything useful, we'll ask.
We get back to you
We'll reach out the way you asked us to. If your truck sounds like something that shouldn't be driven, we'll tell you that first.
We schedule the check
If it needs to come in, we'll get you on the calendar for the free transmission check. If it doesn't, we'll say so.
If it's urgent, call rather than waiting on a reply. 727-870-0058, Monday through Friday, 10AM to 7PM.
Pick up the phone
You'll get a straight answer from someone who works on these transmissions every day, including when the answer is that you don't need us.
727-870-0058